However, the service was using many resources and the Windows Store's downloads were frozen. I'm just guessing about wsappx, i don't have any prove that the malware was that service. which doesn't make sense, unless it was sideloaded from outside the store. But if the malware was somehow using wsappx to perform it's functionality, that's a lot more worrying - wsappx is a protected process (like uwp apps themselves) and should be unable to be interfered with in this manner, unless the malware was itself UWP. pretty common, and not much to be worried about. So the system had 2x wsappx services running (or one service - legit, and one process named the same and disguising itself as the service), or was the malware using the legitimate wsappx service as some kind of host to do whatever it needed to do? Your post doesn't clarify this.Ī piece of malware just running the same name and description of a valid windows service is. Thanks for reading, have a good day and sorry if my english is bad. this means that the virus manage to take something from my laptop, however i don't have any critival information here so i don't have idea of what it took from me. Although that was the virus the scan take 6 hours scanning through the 2.25 TB of total storage that i have, after the scan all the issues of the last week disappeared.Īs i said in the beginning, my intention here is to let you know about this thread, so you can fix this kind of problem faster that I did, and prevent any unwanted activities on your PC. I scheduled a Boot-time scan on Avast! Antivirus and restart the PC, just as I thought a virus was found: "C:\INT\I27H2I65F.exe".
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I confirm that other accounts are signed off, my torrent client were closed, and Windows wasn't sharing my Windows Update through my PC, so that leave me with the worst case: a virus. Then the saturday, my sister used the laptop during all day watching Netflix (she didn't mention any issues), that night when i tried to use it, my account was super slow, it didn't make sense I only had Groove Music and Visual Studio open, and i know those two weren't able to slow down my laptop like that, on the Task Manager i found something really weird: (see image below)Īs i wasn't doing anything that would need so many resources, especially the uploading one, i knew that something was going on. Then the worst part, this friday a lot of the UWP apps stopped working without reason in my sister's account only, it was late at night so could not repair that, also the boot up and shutdown time was drastically increased. All those apps were still working so i thought that it must be a problem with the update server. I check what was the Windows Store doing then, there was some pending updates, but they were stuck: two apps stuck in installing, and other 6 stuck in pending. I read the description of that service and it says that what it does is maintaining the Windows Store working, however it also says that i can't run Windows without that service.
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I thought that the problem was the Intel HD Graphics driver that i recently updated, that did get broken by Win10 driver update, but that wasn't the problem.ĭays after the 1st balck screen, a Windows process called "wsappx" starting using up to 40% of my CPU, causing problems/lags with other high-CPU usage programs like gemes (especially Elsword, The Sims 4 & War Thunder) & Adobe Media Encoder. 20% of the time the black screen fixed itself after a minute, but almost always I (or my sister) have to restart the laptop to make it work, there were times that it would need 2 to 4 restarts to successfully log in. One week ago, my laptop (Asus K501UX) was having issues when login in to a user account, after the Windows Logon sometimes the screen just stays black and only the cursor was visible, that happens with the 3 differents user accounts on that PC. I'am writing this to let you know about this problem that I faced during this week.)
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